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California American Exterminator's Response to COVID-19

At this time, California American Exterminator remains open during the Bay Area shelter in place. Please be aware that pest control services have been deemed essential services by the Department of Homeland Security and by Governor Gavin Newsom. To find out more about our company's response to COVID-19, please read our press release. For commonly asked questions, please see our FAQ below.

As an organization, we are taking additional measures to ensure we provide the best level of protection for both our customers and our employees. For more information on the steps we’re taking, please see the CDC’s guidance for businesses which can be found here, as well as the list below:


  • In order to comply with the social distancing requirements...

    • Field Staff have maintained regular business hours of Monday through Friday, 9am-5pm

    • Office hours have maintained regular business hours of Monday through Friday, 9am-5pm 

  • We have provided our teams with sanitizing products such as disinfectants and antibacterial hand wash. Our Pest Management Professionals have also been equipped with Personal Protective Equipment (PPE) including gloves, shoe covers, respirators and face masks.  On top of daily safety procedures, our team is dedicated to regularly disinfecting all work vehicles, touchscreens, and workspaces throughout the day.

  • Our company has suspended all in person group meetings and are now conducting regular online meetings to communicate the latest company protocols and new policies during this time. 

  • Our staff are not allowed to work if they are sick

  • Our Pest Management Professionals will continue to provide high quality services with an emphasis on a complete and thorough exterior service of your property and enter units only if there is a specific need that has been requested in advance and the resident is NOT sick

    • Requests for interior services, such as baiting or spraying, will be evaluated on a case by case basis to ensure social distancing best practices. Please contact our office if you have any questions or concerns regarding treatment options at your property


If you have questions about your routine service or are experiencing a pest control issue, please contact our office.

Thank you again for your continued trust. We wish you safety, health and peace during this difficult and unprecedented time. We will all get through this together. 

Frequently Asked COVID-19 Questions
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